About
Feedbackplus is a feedback strategy which encompasses a mobile app and an online feedback platform to help customers establish a customer-provider relationship with their preferred organizations, reach them either to make enquiries, report problems, or give ideas and commendations on any of their products and services; and respond to issues, surveys and polls from each organization they have a relationship with. Each customer can attach files like documents, picture, or videos evidence to each feedback if desired. It also provides organizations with a dashboard, accessible through a browser, where individual organization can view their current or potential customers’ feedback as they stream-in, respond to and resolve each customer’s feedback; and, engage their customers with periodic updates and announcements, conduct opinion polls and online surveys, and post general issues that they want their customers to know about or respond to.